Bulgaria ranked number four for Add-on sales
12 Mar 2015
For the 11th consecutive year, Better Business Worldwide collected data from mystery shopping visits, conducted in Africa, Asia, Europe, North and South America. The data was collected by mystery shopping providers, members of the MSPA (Mystery Shopping Providers Association). The companies prepare a report, which tracks the level of service in different industries. It is the seventh year since Bulgaria and the Bulgarian company Client X have taken part in the Smiling report.