Our Clients

Our clients are our biggest asset. We’re the preferred partner in Bulgaria and the region of premium brands and household names in the automotive sector, telecoms, banking and insurance, utilities, consumer electronics and FMCG.

Don’t take our word…

The Client X team complies with all the requirements, while completing assignments within the deadlines and needed quality. The team consists of motivated specialists who demonstrate responsibility, professionalism and flexibility. Miroslav Cholakov, Market Execution Manager Coca-Cola Hellenic Bottling Company Bulgaria

Based on our experience, we recommend Client X as a reliable partner that will complete the assigned tasks in the most professional way. Teodora Marcheva, Manager Trade Marketing Avendi OOD

Based on our long-term successful cooperation with the agency we can assure you that Client X is a professional and reliable partner who is well-aware and complies with the international standards in the marketing research field. Rumen Zhelyazkov, Retail Sector Director NIS Petrol EOOD

Thanks to the individual approach and their precise work, Client X reaches their goals in an exceptional manner, while delivering a reliable and high-quality feedback that helps us provide ever-increasing customer experience. Hristina Moshelova, Manager Clients Programs Toyota Balkans EOOD

Based on our experience we recommend Client X services as an agency that possesses the necessary resources to develop research tools, conduct fieldwork, process and analyse data with high quality and within the desired deadlines. Svetlozar Ivanov, Manager Market Research and Business Intelligence VIVACOM

All high-quality materials and analyses that were prepared by Client X help us maintain an objective view of the customer service we offer to our clients in the Bank network. Based on our cooperation we can confirm that the company complies with all deadlines and requirements, offers flexible and constructive ideas and handles our needs with care. Ani Angelova, Executive Director Raiffeisenbank

Client X has been our mystery shopping provider for nearly two years, helping us assess the level of client service delivered by the Renault and Dacia sales teams in Bulgaria. We’re pleased with how their professional staff responds to our leads and requests, their client service ethos and competence. We would gladly recommend Client X to our partners. Many thanks to the entire team for the outstanding job they do! Zdravka Kamburova, Network Development Coordinator, Renault Nissan, Bulgaria

The survey was carried out timely and efficiently, at a reasonable cost too... Dimitar Vassilev, Commercial Director, Pulsar Ltd.

I would definitely recommend Client-X services as they provide excellent service with perfect timing. I like their approach to the idea of working as a team. I’ve never had to ask for a more qualified visit, report, or document as they already do that. Great to have them as a partner! Seda Topçuoğlu, International Projects Coordinator, Piramit Danışmanlık, Turkey

Client X has been very efficient and able to understand the needs of OB10 in getting the expected result and Client X provide endless support. Rafizah Abdul Rahman, Governance & Compliance Analyst, OB10 (now Tungsten Network)

Absolutely to-the-point, outstanding fieldwork, and responsive to client needs Syika Moneva

We have a long-term cooperation with Client-X involving not only mystery shopping, but competitive intelligence and other research projects. Their work is a display of true professionalism. The greatest advantages of Client-X are flexibility and professionalism. The agency has always been able to fully respond to our requirements and needs. They react flexibly and contribute their own ideas - and deliver well above standards. Svetla Yonova, Research Specialist, Societe Generale Expressbank

Case Studies